Privacy Policy

This Privacy Policy explains how LUXORLOOM CREATIONS PRIVATE LIMITED ("Luxorloom", "we", "us") collects, uses and protects your personal information when you use luxorloom.com.

Information we collect — Your name, email address, phone number, billing and shipping address, and order details when you place an order, create an account or contact us. Payment card details are processed securely by our payment partners and are never stored on our servers.

How we use your information — To process and deliver your orders, provide customer support, send order and delivery updates, and, only if you opt in, share news and offers. We do not sell or rent your personal information to anyone.

Sharing — We share information only with service providers who help us run the store, such as delivery and payment partners, and only to the extent necessary for them to provide their services.

Cookies — We use cookies and similar technologies to keep you signed in, remember your cart and understand how the site is used, so we can improve your experience. You can manage cookies through your browser settings.

Security — We use industry-standard technical and organisational measures, including encryption in transit (HTTPS), to protect your data against unauthorised access, alteration or loss.

Your rights — You may request access to, correction of, or deletion of your personal information at any time by writing to help@luxorloom.com. We will respond within a reasonable timeframe.

Updates and contact — We may update this policy from time to time; the latest version will always be available on this page. For any privacy-related questions, contact info@luxorloom.com. LUXORLOOM CREATIONS PRIVATE LIMITED, Prop. No. 55, Second Floor, Saidulajaib, Gadaipur, South West Delhi, New Delhi – 110030, India.